This privacy policy applies only to the actions of Botanical Health Dispensary LTD and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 

For purposes of the applicable Data Protection Laws, Botanical Health Dispensary LTD is the “data controller”. This means that Botanical Health Dispensary LTD determines the purposes for which, and the manner in which, your Data is processed.

About us / Your information
Botanical Health Dispensary LTD is committed to ensuring our site is absolutely secure for you to use and takes great care to protect your information.

This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.  Please note that this website provides links to other websites belonging to other organisations, which are provided for your convenience. We would recommend that you read the Privacy Statement for every website that you visit.

What information do we hold on you?
We may collect details from you when you request a product, service, offers or news from us from our website, emails, telephone conversations, and written and verbal communication. We may supplement the information that you provide with other information that we obtain from our dealings with you in person.

What do we do with the information?
We will use the personal information gathered in our normal course of business primarily to provide the products and services you have requested, and also for administration purposes. 

  • to confirm identification when you contact us 
  • to keep you informed of health relate matters via our newsletter
  • for statistical analysis, including automated techniques 
  • for record-keeping purposes 
  • to track activity on our website 
  • to improve and monitor our service to you 
  • for the prevention of crime and fraud.

The Botanical Health Dispensary does not directly process any personal medical information.

We take the security of personal information seriously. We employ security technology, including firewalls to safeguard information and have procedures in place to ensure that our paper and computer systems and databases are protected against unauthorised use, loss and damage.

Transfer of your information overseas
The information that we collect from you will not be transferred to, and stored at, a destination outside the European Economic Area.

The use of cookies
This Website may place and access certain Cookies on your computer. 

Botanical Health Dispensary LTD uses Cookies to improve your experience of using the Website and to improve our range of services. Botanical Health Dispensary LTD has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Botanical Health Dispensary LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. 

This Website may place the following Cookies: 

Strictly necessary cookies 

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.  You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings. For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.

What to do if you do not wish to receive information from us?
If you do not wish to receive newsletters from us, you can opt-out at any time by clicking unsubscribe at the bottom of the email. Please note that you may change your mind at any time by contacting us by any of the above methods or by following the instructions set out with each offer you receive.

Changing your personal information
If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please Contact Us

​Changes to this privacy policy
​​If we need to change our privacy policy, we will post the changes on this page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it. 

Any revised policy will apply only to data collected after the new policy comes into effect. 

Your rights to access your personal information

If you think any information we hold on you is inaccurate or incorrect, please let us know. You can also request the information we hold on you.